Shipping & Delivery
Yes, we provide free shipping on all orders, ensuring a seamless and hassle-free shopping experience.
Orders are typically processed within 1-2 business days and delivered within 5-7 business days for most locations. Delivery times may vary based on your location and shipping method.
Once your order has been shipped, you’ll receive a confirmation email with a tracking number and a link to monitor your package in real time.
At the moment, we focus on specific markets, but we are working towards expanding our shipping options internationally. Stay tuned for updates!
Returns
We offer a 30-day guarantee for all our products. If you’re not completely satisfied, you can return or exchange your item within 30 days of purchase, provided it’s unworn, unused, and in its original packaging.
Yes, you can cancel or modify your order within 24 hours of placing it. Please contact our Customer Service Team immediately for assistance.
Sizing & Products
We offer a variety of sizes to ensure the perfect fit for everyone. You can always check the available sizes while adding a product to your cart. A detailed Size Chart is also provided for every product to help you make the right choice.
We are committed to sustainability and carefully source our materials to minimize environmental impact. Our mission is to create timeless pieces that are both ethical and luxurious.
Payments & Support
We only accept credit cards, including major providers such as Visa, MasterCard, Maestro and American Express, for secure and convenient transactions.
Our dedicated Customer Service Team is available to assist you. Reach out to us via email at support@yarsa-luxe.com, and we’ll get back to you within 24-48 hours.